Urban Real Estate

Fantastic experience: Incredible service. Really impressive. I came to Dubai only a few months ago and saw lots of agents, tried to call lots of places that were on with agents, places but the agents didn't seem to listen to my requirements and so I spent a lot of wasted time, and in mid-summer that was exhausting. I called Andrea at Urban and within 24 hours I'd seen my perfect place and made an offer. She was brilliant, listened to everything I had needed and the match was spot on. Communication continued all the way through to signing the contract and setting up all the admin tasks - I really cannot recommend her and her team enough. 10 stars!

Fantastic experience: I contacted Andrea, who was super responsive, suggesting all the locations that would fit our requirements. Even during my travelling, she kept in touch with me. I'm sometimes super annoying, but Andrea made me feel like it's normal to have so many demands. Because Andrea was looking for a new home, it felt easy and fun. She did everything possible for us. I want to thank her from my heart for helping us to find our new home. I would always highly recommend using Urban. The app makes it much easier to filter out and get the first impression about the Properties. We planned already in advance how to set up our home.

Fantastic experience: Honestly, these guys are like a breath of fresh air! I have wasted so much time with absolutely horrible agents from other companies who don't even bother to show the property, Urban is just so much different and amazing! From the very first interaction till the end I felt 100% undivided attention and support - viewed apartment same day, signed contract online, they helped with all the move-in procedures, etc; all that hustle that everyone else does offline they just do it on the App, I feel like all other agencies are in 19th century, while Urban is in 22nd century already, they make renting process so smooth and easy. Special thanks to Andrea, who has been so supportive and attentive to every single request I had, I feel like commission I paid should have been higher, as her service and attention was just next level! Thank you Andrea and Urban, you guys are rock stars!!!

Fantastic experience: it is known of real-estate Agents to hit and run ...but with those guys I got most of the services and support AFTER the lease was signed!!! which means when every other real-estate agent RUN those guys actually stayed around and gave us support with many things like Ejari, the move in and out permits... the DEWA registrations they are fast , responsive and very friendly and approachable... but above all they run their business with cutting edge technology which gives you the best property of the category you are looking for for the best price in the market and most importantly in no time!!!! Thank you Mahmoud Yasin from Go Urban it was a pleasure!

Fantastic experience: Very professional and fast service - thank you, Andrea!

Fantastic experience: These guys have super supportive throughout my move in process. Sorting out apartment issues in Dubai can be tricky, but they guided me every step of the way. Good firm, great service. Special shout out to Sameed and Sumaila, amazing people.

Fantastic experience: Great people specially sameed he was very helpful . I needed to move in very fast . And it was Thursday he worked even on his weekend and assisted me to move fast . I really recommend urban . And there staff . But always look for sameed if you want the right man for the right situation

Fantastic experience: Would like to say Big thank you to Sameed for all his assistance, help and support! He is very professional and helpful! Greatly appreciated and highly recommend Urban Real Estate.

Fantastic experience: Great and innovative way of doing business, friendly and responsive agents, simple process of viewing and great payment flexibility.

Fantastic experience: Great service and continuous support, thank you Mr. sameed

Fantastic experience: Very helpful!

Fantastic experience: Urban is the best real estate company I have ever dealt with. Quality and value-wise, Very professional, experienced, and helpful agents and brokers. Highly recommend. I would highly recommend asking for Youssef as he is such a professional agent who can make your life easier to find the right place you are looking for. Also for the admin part, was handled by Betty she was so supportive and knowledgeable, she guided me professionally for the right process.

Fantastic experience: Very honest and helpful. I dealt with Oswald, and he was always there when I had a question, and assisted me in every way. He even checked up on me after the move to ensure I was settling in well and didn't have any issues. I would 100% recommend using Urban if you need to rent any place ( it's difficult to find trustworthy agencies)

Fantastic experience: I want to thank agent Mr Oswald for his professionalism and courtesy. Without any problems, he showed me the most suitable apartments for my budget. He was Always in touch and answered any questions I had. Even after renting the apartment, he called me and asked if I was all right. I am very glad that I met this agent. Thank you very much!

Fantastic experience: Urban is one of the best agencies I've dealt with, professional, helpful, responsive and transparent. Special thanks to Laura for making my dream home contract possible. Thanks for Cheryz for ease my move-in process and close the deal. As well thank you Betty and Rahel for the follow up and I can say that I'm very satisfied ✨✨

Fantastic experience: I was unaware of URBAN real estate and accidentally came across it while browsing for rental properties. Ms Rachel was kind enough to guide me how I should use the site twice! Once on the portal, I found it so so easy to go through various property options in various locations in Dubai...3D views, pix and digital locks were just amazing, easy to handle and up to date so the waste of valuable time was curtailed to almost nil and I easily zeroed my focus on to the properties I wanted. In less than 6 hrs, I was contacted by the appointed agent Mr Oswald, by URBAN. Mr Oswald was highly energetic enough to show me all properties i wanted to go through and was in-line with my thinking. He was so sincere and open about pure facts which showed that he just did not just want to get the deal through desperately but wanted me to have value for money as well, even if it meant that I would lose the deal with him. This was the precise reason that I opted to go with him only. Untiring attitude and looking into needs of the client beyond point of just deal must be the moto of Mr Oswald and URBAN as a whole! The at once responses by Ms Betty to all my emails starting from signing Ejari till handing over the apartment to me was handled remarkably well by URBAN. Mr Oswald even assisted with details of authentic net providers prior to shifting. It ended up with final call from URBAN ascertaining that client had settled well, no complaints and feedback! I'm truly impressed by the kind of VIP services offered by URBAN and I recommend their services to everyone looking for sale or renting of properties.

Fantastic experience: What an experience! Firstly, it eliminates a mediator which is the best part. We can go and check the place out as many times as we want! Sumaila was coordinating with us. The team is so fast and responsive! Everything was so well managed and taken care of. The deal was done within 2-3 days with all the documentation and in the most convenient way possible!

Fantastic experience: The experience dealing with Urban in finding my new home was absolutely amazing. Booked to view the property at my convenience and visited the Apartment, unlocked the door with the app (Really Cool) and the team (Specifically Ekta and Jalal) helped me get a similar Apartment in a higher floor in the same building which wasnt listed on the app at the time. Entire process starting from viewing, payments and getting my tenancy contract was done online. Ekta from Urban is a wonderful person who made all this process very effortless for me, she was always responsive and very cooperative. I'd also like to thank Rahel and Betty for helping me with the last minute tasks like moving and DEWA connection. Urban is a great way to rent a home without having the fear of shady brokers misleading with false information and pricing. I totally recommend their service and I am writing this review after dealing with them for almost 1 whole month.

Fantastic experience: I am currently managing a property in Dubai Hills Estate with Urban. Yousef has been instrumental in assisting me with this, answering all questions quickly, concisely and being available during out of office hours with any concerns. The Urban app is very responsive, and viewings by potential tenants are made easy through a personal key code lock installed in the door and professional photos taken by Urban. Although I ended up finding my own tenant, by coincidence, I am confident I will continue to use Urban in the future.

Fantastic experience: My experience with Urban has been amazing. The viewing visit I had was seamless and easy, you don't need to contact the agents and trying to arrange to meet and the agent got late etc... Everything was done in the app super practical and convenient. I truly love the whole experience. On the top of that I think the team has done an amazing work with the property report that they provided to all potential tenant, i.e. I got the property report when I visit the property and so I know what is exactly broken and will be fixed and even some minor details you can see everything in the report. A big shout out to Lujain that has been super responsive and helpful, ensuring me to get the apartment I want it. I truly appreciate her professionalism and also her passion about her work. Thank you Lujain, you are truly a star! Thank you again Urban, and keep up the good work.

Fantastic experience: Awesome experience renting out my apartment with Urban. They kept me posted and handled all the details of cleaning, taking pictures, video, 3D tour and organizing viewing. Didn’t have to meet anyone throughout the process and everything was digital. Couldn’t think of a better way to rent!

Fantastic experience: I would like to commend Ekta Mansinghani for her professionalism and support in finding our perfect home. She held our hands and walked us through the process. Not only did she take the owner into consideration but the tenant renting the property. She has high values, integrity and reliability. I couldn’t have asked for a better person to walk the journey. Kudos to you Ekta and a very big thank you. Urban is the new, fast and effective up and coming realtor with digital technology. Viewing is so easy with the app. Saves time and convenient with readily available at your fingertips.

Fantastic experience: Mr. Yusuf had contacted me immediately after seeing one of their properties and I can say their company is very professional and responsive. He has been very helpful and patient. I would highly recommend dealing with Urban Real Estate and would also recommend communicating with Mr. Yusuf for any of your property requirements.

Positive experience: My experience with Urban was great from the get go. The app/idea will revolutionize the market within a few months. They still have a lot to work on and to add some features to perfect the game but even with the current small glitches it outperforms other platforms as it doubles down as a platform and a real estate agent.

Fantastic experience: Customer service of Urban was really great and they are all professionals when it comes on doing their job. I rented an apartment to them and Ekta was the one who help and assist me on all the procedures. I highly recommend her to my friends..

Fantastic experience: All the information in one place without the hassle of dealing with a thousand real estate agents. The app is user friendly and provides all the information required. Visits were hassle free and Urban staff (especially Yussef) are always available to assist, even with very confused clients.

Fantastic experience: How convenient! This is by far the most hassle free platform i have come across to rent AND MANAGE my properties. Highly recommended, especially if you are time-poor and wish to have all your property and tenants details in a single app!

Fantastic experience: I had a superb experience with Urban, specifically with Ezikiel - he was highly attentive and responsive, and managed to sort out every hurdle that came along the way of my move. The Urban app is also great for visualising the flat before viewing it. Would definitely recommend!

Fantastic experience: It was great experience working with Muhammad Umair from Urban Got best in class help from him to lease out multiple units in one of our projects Totally recommend the service from them. Always organized and easy to deal with.

Fantastic experience: I'd like to thank Urban Real Estate and in particular Youssef Zakaria for his support and professionalism while searching for and finalising the rental agreement in Sufouh 1 area. Youssef successfully negotiated the contract terms based on my request and concerns and made it a smooth and pleasant experience. The added bonus was a cash pay-back based on the offer, which I wasn't really expecting to happen. Will definitely refer you to my network, thank you!

Fantastic experience: Excellent service when it comes to an agency who arrange a perfect home for your living. Very well coordination across the channel. Everything was completed at my doorstep. I would definitely recommend everyone who is searching a perfect home to get in touch with them ASAP. Special thanks to @Mr. JALAL.

Fantastic experience: One of the best agency to be involved with house hunt. Hats off to Mr Yusuf, a thorough professional. Its like having a friend on the “inside” that is working for you. He was kind enough to meet us in person rather than asking us to meet security guard which most agencies do. He is an excellent negotiator with a very personalised touch. To say he is patient and kind is an understatement. Yusuf is very highly recommended!!

Fantastic experience: The agents are very professional and responsive when it comes to queries. Mr. John helped a-lot in finding me a new home. He guided me with every step and process till the finalization of transaction with owner. From finding the home to view the apartment and than payment, everything was online through Urban application.

Fantastic experience: The new property brokerage era is nowhere; I think it’s one of the most valuable services we need in Dubai. We have suffered from dealing with harmful agents and paying them with no service provided. Plus, through the app, you can offer owners and apply for Dewa, not to forget the tenancy contract online. I hope they can assure the continuity of the service with the same Excellence. Well done Yousra from customer care has provided exceptional customer experience Lujain was such a professional and Amazing account manager.

Fantastic experience: The team responded to my initial request i a timely manner and assisted right away with scheduling a viewing for me on a Friday. Youssef in particular made the process easier for me and has done a great job overall making sure everything went well!

Fantastic experience: This is for Lujain ... She is very patient , super responsive very professional and above all has made my life easy on the house search issue. Thank you Urban for being exceptional and providing easy services for everyone. highly recommended ...

Positive experience: would highly recommend. excellent communication, feedback and service from start to finish, friendly, helpful at all times, special thanks to everyone at urban. everything was so efficient and ran smoothly, just one note about the legal documents with the landlord is incomplete.

Fantastic experience: No. 1 agency in UAE, they have vey professional and accurate App with real photos , which I highly recommended. it was great experience with very professional team , I would like to thank specially Mr. Oswald for his assistance and follow up.

Fantastic experience: They are highly responsive guys, they take your queries seriously and tries their best to resolve them ASAP. You won’t feel disconnected at any moment. Sumaila was the guy who helped me to get the shelter on my head, he is such a humble guy

Fantastic experience: Many thanks to agent Mr. Oswald for his help in finding and consulting with the rental of an apartment. He was always polite and attentive, patient with our demands. If something didn't fit the conditions, offered an alternative. Thank you for staying with us until the end, Mr. Oswald.

Fantastic experience: Honestly i liked it when i saw the add on i just booked my view schedule and the moment i saw apartment just really love it. Big thanks to Oswald, he was professional and very helpful. Building is really well maintained and super clean.

Fantastic experience: We had the opportunity to Deal with Urban through one of their Agents, Miss Rachael, even though, we were a Bunch of Difficult customers, and there were alot of bumps of moving into our New apartment, she made sure everything was smooth.

Positive experience: Youssef has been very helpful and professional in handling all my inquiries. He responded on time and ensured all my requests are met.

Fantastic experience: Urban RE manages my appartement in Dubai hilss Estate and they are very pro and it is hassle free experience! i recommend

Fantastic experience: Providing a new sophisticated solution with an easy online approach fetching all required details for landlord and tenants Moreover , Urban staff are very supportive and especially Mr Youssef Alti Thanks a lot for your great services

Fantastic experience: Good agency to deal with, easy to access apartments, always had someone on hand to contact and good follow through till the end.

Fantastic experience: Omar Hariri... Thorough Professional guy... Made whole process easy with real estate .. Customer caring and with a very clear attitude... I strongly recommend Urban Real Estate to book the property.

Fantastic experience: Very professional people, amazing renting experience from Virtual tour to digital lock, no paper work :)

Fantastic experience: Professional approach to customers. Mr Youssef was the agent I dealt with, well done!

Fantastic experience: Rented my home through Urban, amazing experience. 360 degree view was my favourite

Fantastic experience: One of UAE's best place for your digital rental journey.

Fantastic experience: Revolutionary app modernizing the entire rental experience! Highly recommend

Fantastic experience: Great concept, and good execution. Much needed in the market!

Fantastic experience: great support very efficient perfect service

Fantastic experience: Good customer service, quick to respond

Fantastic experience: Game changer in the region

Fantastic experience: I was introduced to the company by a friend who advised me to contact Mr. Youssef. The care, follow-up, and ideas that Brother Youssef provided were truly wonderful. A thousand thanks for this beautiful service and my best wishes for your continued success with such people.

Fantastic experience: Masha'Allah, the first one is brother Youssef who wants to rent his apartment, don't hesitate. They are reliable people, honestly I have rented more than three apartments from them at good prices.

Fantastic experience: Best Real Estate Site I love Urban. If looking for a place to rent or have a unit to offer Urban is the way to go. Easy to find a listing, negotiate the price directly with the landlord. Total transparency with no hidden fees and the option to choose between multiple payment methods and monthly installments. The best is the 3D tour and option to book viewings at any time without the need of an agent, just knock and open. Very happy with my experience, highly recommended.

Fantastic experience: Urban real estate has given me back my time and peace of mind! Everything is online, easy to book, view and check-out! No more waiting for agents, endless back and forth phone calls, having to pay agents 5% for not even being there except at the signing, and, its perfect for social distancing! From paperwork, to maintenance, to viewing properties, I can now easily view online with a virtual tour to see if this is a home I want to visit, rather than wasting time blindly viewing properties and wasting my time! Amazing app that will change the real estate market for good! Everyone should get on board!

Fantastic experience: Great service and support team. Their app is pretty nice and user friendly. Highly recommend to use the Urban app and contacting them for more suggestions when it comes to deciding on your next home! The whole rental process is online too so its hassle free!

Fantastic experience: Forward thinking platform that allows for a great user experience. The virtual tours, viewing booking system and the fact that you are not waiting for someone to open doors for you at properties streamlines the property search experience. The ability to offer a price within your budget, pay online and the live auction options make this app the only way to search for a new property in Dubai. Cannot wait to see this product in other global cities!

Fantastic experience: One of the best applications I've ever used. Very fluid and user friendly. I was able to book and view apartments even without talking to anyone. Unlocking an apartment with the app is something I've never seen before

Fantastic experience: Dream come true with few clicks, here i am in my new house. Took away my hassel, haggling, and gave me peace of mind assuring the whole process ease of mind from the search of new home to move in! Great job urban team keep it. App of Yea.....

Fantastic experience: Urban is one of the best real estate companies I had ever seen they made my life easy and I got a perfect place in a snap of a finger thank you very much

Fantastic experience: Never come across such a personalised attention from a real estate company. Ekta a big thank you to you for making this move seamless and stress free.

Fantastic experience: They are really one of the smartest ideas on Dubai, make the renting experience so much easier and more convenient

Fantastic experience: Professional, efficient and very polite. A special plus for Etka!

Fantastic experience: Urban completely reimagined the rental experience and brought it to the 21st century

Fantastic experience: Honest and transparent. Quick and smooth. Recommended.

Fantastic experience: Great deals and superior experience.

Fantastic experience: Professional staff and great service

Fantastic experience: Urban is fantastic

Fantastic experience: Super convenient