Select Property

Fantastic experience: Thank you very much Maan, Lene and the team. I greatly appreciate the gift you sent us, and I am enjoying the culturally sensitive experience I am having with you and Select. Being a third time recurring customer, Select has become more customer friendly and culturally sensitive ever since you guys came on board. Ramadan Kareem and best wishes

Positive experience: After three years of ownership at one of their properties, I'm not sure if I would invest again with them.

Fantastic experience: Moved in to an Apartment in Pacific Al Marjan this week (06/07/21). We had a few teething problems the day we took occupancy but the team sorted all the issues we raised efficiently & before our belongings were moved in. Communication was good throughout the process & maintenence were on hand on our move day to help with any small issues that cropped up. They dealt with these really well & couldn't do enough to help us. Impressed with how they handled the situation. I'd recommend Select if you're thinking of renting or buying one of their properties.

Fantastic experience: It was a pleasure and great experience working with Sanaa Khan in Select Group. My experience in purchasing a flat in RAK was smooth and hassle free. She was very supportive and understanding through out the sales process, always available and happy to adjust the processes as per our needs. I found Select group a professional and easy to work with organisation. Both Sanaa and Jonalyn in RAK were superb and was great help during my whole purchase process. Would happy to do business again ( if the staff retained:)).

Fantastic experience: I have been dealing with SP since 2016. I have invested with them in UK and Dubai and they have been absolutely spot on with their advice, support and rental payments. I personally would not hesitate to recommend them for anyone looking for a safe and reliably real estate outfit.

Positive experience: Looks like the only way to add to a review is to edit, so let me update followers about the resolution. First of all thank you for the flowers . I had them in my thermos for lack of a vase, and then one of your representatives came with a nice glass vase in case I didn’t have one. Thank you. I appreciate your being so willing to understand my perspective. I come from a culture where sales and customer service are huge mindsets for the typical consumer. Not everyone sees business from the same angle, but I see now that Select cares deeply about the people to whom they rent. One thing that has gone astray in much of the world today is acceptance of differences and mistakes, and many people want to destroy their opponents and cancel relationships (business or otherwise), and I don’t want to be a part of that destruction. When I open an uncomfortable discussion, I am seeking a reconciliation, and I am grateful for Select Group’s maturity and wisdom to reach out. I accept the apology and look forward to enjoying mutual understanding. There are certainly some good people working for the company, but there are a couple of people who did not meet my expectations for customer service. As a tenet, when some thing goes wrong, you may wish to express how you were inconvenienced. Having to have the hot water heater replaced in such a new building after a rainstorm was surprising. My ceiling was dripping, and I was without hot water for four days. When I mentioned that I had to shower with cold water at 4:30 am, I was cut off and interrupted. I started again, and though the person I was talking to was on the phone to resolve the problem, it seemed as though they had zero interest in in what I was saying. They looked away and went on to another task. This frustrated me very much, and I said so. I also explained that I have done customer service and sales in the past and one basic thing I learned is that saying something like “Wow, that must have been inconvenient; I’m sorry” in a sincere tone of voice goes a long way. My comment was met with defensiveness and an insincere apology. Thing is, we all have jobs and when we are the ones being paid for customer service, we don’t demand to have things done to suit us. We reach out to the customer. When I am the customer who has been inconvenienced, I expect just a moment that you to listen me and show that you understand my experience. I did not get that, and I called them on it. One of the employees turned their back on me and told me to leave. I went to the management of the apartment complex who is the person who hears complaints, and that person understood my experience. That person is not part of this company, so their options for dealing with this issue are limited. They did, however, listen to me and showed concern, and that was helpful. They also had a maintenance manager show me to my apartment to make sure the problem was resolved, and it was. I appreciate that. With the Select Group, there are a couple of really nice people in the office, but there a couple of people who need some training in customer service. Let me say that when I am pleased with how I am treated by a business, I recommend them and give them my business, even when it’s a little out of my way. When a business disappoints me, I believe in accountability. I do not want be hostile, but I will call you out on it. I deserve better treatment and so do all customers. The housing market is in the renter’s favor right now, , and it is really customer service that will set you apart. I rent my apartment for more than many other apartments’ asking price, and just a simple, “I’m sorry for your inconvenience “ in a sincere tone would have made me say, “Thank you.” We would have moved on from there. Too bad.

Fantastic experience: Bought my first investment property in the UK with Select Property Group. I usually don't write reviews but I can recommend Chloe Hilton to everyone, she is very professional and pleasant to deal with.

Fantastic experience: Sanaa Khan was our agent, the process was swift and smooth. Sanaa was on point with the paperwork and kept everything rolling. She Found us a property with a great view and loads of future potential. Jonalyn in RAK is also very professional and easy to work with, both are an asset to Select Group We will be Back for more

Fantastic experience: Great experience of dealing with this company. I bought and rented an apartment through the group and in particular Sanaa Khan was a true professional to deal with. The whole process was dealt with by Sanaa in a timely and focussed manner. Thank you!

Fantastic experience: I recently became a tenant at Pacific with this company and I was thoroughly happy with the moving in process, their team (especially Marcheta) was always available to make the process as smooth as possible and I would recommend her and the company to anyone in the future.

Fantastic experience: Dear select property, Thank you for your support for everything you have done especially Mr David Schmidt (Head of Sales – Middle East) for his efforts, he was very helpful honest and also I really like his follow up very smooth and gentle. I’d like to thank you for the gift I received last Eid, thank you very much.

Fantastic experience: Very helpful team, professional. Supportive all the time. Excellent experience, they are star( Victoria Jona and Sofia)

Fantastic experience: Fast processing of papers, hassle-free and friendly staff. Happy with their service through the years!

Fantastic experience: We dealt with Sanaa Khan as a consultant from Select Property and she was fantastic! She made sure that our choice was right for us and our budget, and was more than happy to answer the endless questions that we sent her way. She has also gone above and beyond to help us in areas that she is not responsible for, and we really appreciated her support through the process. We have since recommended her to a couple of friends who have also had nothing but good things to say about her support and professionalism. Thank You Sanaa!

Fantastic experience: I came across Select Property Group during my search for an apartment in Ras Al Khaimah. I'm extremely thankful to Marcheta and Jonalyn who took care of everything. They went out of their way to give me the best customer service experience and I must say they are very important assets in the company. Thank you so much for the amazing spacious apartment and the beautiful sea view :)

Fantastic experience: I have been doing business with SPG since 2016. I have purchased several units from them in UK and Dubai. I noticed from my first interactions their high degree of attention to customer satisfaction. My experience with SPG so far has ben almost flawless (well no body is 100% perfect....). Only few minor issue that they addressed very quickly. I have a lot of confidence in their judgment and they have so far delivered on their plans and on the agreements.

Fantastic experience: I work with many developers in the UAE. I have been collaborating with Select Property since 2004. The worthy work of the employees: professionalism, punctuality, tact, and patience allow for quick and precise deal closures. All agreements are fulfilled; even during the crisis period, optimal solutions were found for all participants in the deal. The reputation of Select Property = 5 stars